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K-12 Education

Paul Robeson Charter School

Security in the Classroom Starts with a Reliable Phone System

Grades 4-8
High-Performing School
Paul Robeson Charter School

About Paul Robeson Charter School

Paul Robeson Charter School is a free, lottery-based, open-enrollment charter school serving students grades fourth through eighth from Trenton, New Jersey. As a high-performing school, it uses a focused, progressive educational approach designed specifically to close the achievement gap for low-income students.

The Challenge

As part of a network of charter schools across three states, Paul Robeson needed a comprehensive communication solution that could handle daily operations—bells, paging, and two-way intercom—while also providing robust emergency communication capabilities. The school required integration with their security infrastructure, including door locks and emergency notification systems.

The ReachDial Solution

Paul Robeson was part of a network of half dozen charter schools across three states who began using ReachDial in July of 2013. This network of schools used ReachDial phones in every classroom and across all office and administrative users' desks. The ReachDial system was also leveraged to control hallway loudspeakers delivering bells, live pages, music streaming, and two-way intercom communication in the classrooms.

Digital Receptionist
Dial by Name Directory
Extension Dialing / Transfers
Custom Music or Message on Hold
Ring Groups
Personalized Voicemail
Voicemail to Email
Call Waiting
Call Parking
Call Forwarding / FindMe-FollowMe
Holiday and After Hours Greetings
Web Portal Interface
Do Not Disturb
SoftPhone Compatible
Caller ID
3-Way Calling

Advanced Security Integration

Emergency Messaging

Custom pre-configured emergency messages with associated workflows that can be triggered from any phone on the system.

Door Lock Control

Emergency workflows can arm door locks and trigger sirens automatically when activated from any phone in the building.

Perimeter Access

Two-way doorbell/intercom for guest access, with authorized staff able to release or enable door locks from anywhere in the building.

The Results

Comprehensive Communication

Phones in every classroom with speakerphones in hallways and open areas enable instant communication across the entire campus.

Automated Operations

Automated bell schedules, music streaming, and live paging reduce administrative burden while ensuring consistent daily operations.

Enhanced Security

Pre-recorded emergency messages can activate speakerphones, ceiling speakers, door locks, and sirens with a single phone command.

Network-Wide Scalability

Successfully deployed across 6 schools in 3 states, demonstrating the platform's ability to scale with organizational growth.

"ReachDial has helped schools like Paul Robeson realize the tangible benefits of hosted PBX and VoIP services. The added features and built-in flexibility can meet the telecommunication needs of various types of schools, from smaller pre-schools and elementary schools, to high schools with multiple buildings across larger campuses and complex classroom bell schedules."

Ready to Secure Your School's Communication?

Let us design a comprehensive VoIP solution with integrated security for your K-12 school.